About Us

TRIPP CARGO LOGISTICS

TRIPP CARGO LOGISTICS is a family business with 100% Costa Rican capital created to provide support in logistics and marketing services to clients in international trade, thus responding to the needs of our clients under parameters of excellent quality and ethics in our service.

The added value of our service is in constant evolution, achieved through the implementation of the best computer equipment, TRACKINGS service for the precise monitoring of loads, CALL CENTER service for constant monitoring of each of your orders from origin, coupled with a select and competent staff.

TRIPP CARGO LOGISTICS has developed excellent national and international alliances which have become strategic to provide our clients with professional logistics management in each of their shipments.

We offer a 100% personalized service.
We have more than 25 years of experience in the field of international transport, handling maritime, air and land shipments.
We provide consultancies so that clients have the best possible advice in their businesses and action plans in cases of emergencies or eventualities.

Thanks to our commitment to serve you better and better, today we have many direct and indirect collaborators who provide you with the best support on the market in the field of integrated logistics for your business.

We are a strategic partner in cargo handling management, improving, and updating all company processes, turning them into daily applications that provide a differentiated service to their customers and suppliers.

Mision

Tripp Cargo Logistics is a company dedicated to the international transport of merchandise. We have trained personnel in the logistics area whose priority is to offer our clients a personalized service through direct contact with suppliers and providing advice to achieve the movement agile, efficient, and reliable of their loads and thus contribute to the success of their businesses.

Vision

To be a company with representations worldwide and recognized at the regional level for the quality of its service, professionalism, and solidity, with the support of a motivated and specialized human capital and together with serious commercial partners oriented towards the satisfaction of our clients.

Respect

Honesty

Transparency

Passion

Quality of service

Social Responsability

Customer Orientation

Quality Politics

Ensure and have Qualified Personnel.
Through timely advice, achieve the satisfaction of customer needs.
Comply with the requirements agreed with the clients in terms of their instructions, keeping an updated profile for each client and constant communication with the commercial advisers.
Transport and deliver the goods in a timely manner.
Maintain business relationships with highly responsible and qualified agents that guarantee proper handling and cargo safety.
Search for continuous improvement based on the results of periodic evaluations and revision of procedures.
Initiation of investigation processes, before claims filed by clients to provide answers, recommendations, and solutions to their doubts.

Call Center

We have a Call Center service that oversees coordinating pickups, inlands and maintains direct contact with our clients’ suppliers and consignees.